Chika was a young human woman, of average height with a slim figure, she had fair skin, green eyes and ginger hair, worn in a bob-cut. Her daughter, Chise strongly resembles her.
Once a kind and loving mother, she tried to protect her daughter from the creatures drawn to her , but came to hate Chise.  The stress of having to care for her daughter tore her apart. She became depressed and likely suicidal. Most of Chise's memories, remember her mother crying and angry .
For a while, Chise was happy, protected by her family. Then, Chise's father left, taking her brother away and leaving her mother alone. The Neighbors plagued the two night and day, leaving the mother exhausted. She left Chise the only way she could, by dying.